Potential customers who interact with your brand online are heavily influenced by your digital content before they even set foot in the store. With no in-person contact, a relationship with your brand has taken root in cyberspace. However, your online presence has only seconds to connect, engage, persuade, and convert.
A digital-first mindset is a must for businesses—specifically, a digital asset management (DAM) system that serves as a critical component to manage visual content and delivery.
Join Bobby Stapleton, Director of Customer Support at Intercom, Chandra Robrock, Manager of Customer Support at Fullstory and Shawn Carter, Customer Care Team Lead at Aircall, as they discuss the five trends transforming customer support and offer their advice on how to make your customers happier and your team more efficient in 2022.
Our latest eBook, Digital-First Brand Experiences Require a Digital-First DAM, contains insights from leading industry experts from Forrester Research, Inc.; Molex LLC; Monumental Sports & Entertainment; and Stanley Black & Decker, Inc., to name just a few. Of emphasis are how legacy tools hamper quality and delivery speed and how a DAM system can accelerate business-wide collaboration for captivating brand experiences.
Want to learn more? Download and read the ebook!
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