As your organization navigates potential emergency situations that forceagents to work remotely, RingCentral is uniquely positioned to help you continue to work as a team to serve your customers even while they are working from home.
Our cloud capabilities allow agents to work from anywhere and still function as a cohesive team from a system management, agent supervision, and even customer standpoint. And with the collaborative tools available through RingCentral MVP, working from home does not mean working in isolation for your agents.
RingCentral Contact Center™ has prepared the following Remote Agent Checklist to help you prepare in the event your workforce is forced to work from home.
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