To support the digital customer journey, your enterprise will need to scale in one of several ways, depending on where you are in your digital transformation journey.
| • | Do you need to handle more traffic on your primary website? |
| • | Do you need to build a new web application like a customer portal because you can't visit them in person? |
| • | Do you need to create more sites and deliver more dynamic content? |
| • | Do you need to ramp up employee communications and/or employee learning? |
Whatever your particular challenge, you need to be able to scale efficiently. In this e-book, we will look at some common scaling scenarios and show what companies have done to address them successfully.
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